Operational Excellence Starts with Leadership—And Ends with Profitability.
“I uncover the unseen barriers that limit efficiency, profitability, and strategic execution. By solving problems at the root and strengthening leadership at every level, I help organizations streamline operations, cut waste, and build a high-performing culture that drives sustainable excellence.”
30 min
Meet Cindy Benning, founder and Executive Director of Dragonfly Insights, a problem-solving strategist with over 30 years of leadership experience in the pharmaceutical industry. Cindy has a unique ability to uncover hidden insights, identify root causes, and solve the unseen challenges that hold leaders and organizations back.
She created the BRAVE® leadership model—Benevolent, Respectful, Authentic, Vulnerable, and Emotionally Conscious—to help businesses move beyond surface-level solutions and drive meaningful, lasting transformation. Through her book and expertise, Cindy equips leaders with the clarity, strategy, and mindset needed to foster innovation, collaboration, and sustainable growth.
Excellence isn’t achieved by chance—it’s built from the ground up. My approach begins at the foundation, strengthening leadership through the BRAVE® behaviors: Benevolence, Respect, Authenticity, Vulnerability, and Emotional Consciousness. With this solid base, we refine organizational structures and optimize processes to create efficiency and alignment. The result? Sustainable excellence.
I don’t just treat symptoms—I uncover the hidden insights that drive transformation. By identifying root causes and guiding leaders through strategic problem-solving, I help organizations move beyond temporary fixes and achieve lasting impact.
BRAVE® Behaviours
I recognize the significance of human factors in driving operational excellence. That's why I emphasize the importance of benevolence, respect, authenticity, vulnerability, and emotional consciousness—collectively known as BRAVE® behaviours. By cultivating these qualities within your workforce, I can empower your teams to collaborate effectively, communicate openly, and embrace change with resilience and empathy.
The Right Organization
Building the right organizational structure and capabilities is essential for long-term success. Dragonfly Insightswill assist you in aligning your resources, defining roles and responsibilities, and fostering a culture of collaboration and accountability to ensure your organization is poised for growth and adaptability.
